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General FAQ
Welcome to the FAQ section for Ham Fair 2025 (47th)! Here, we answer the most common questions from exhibitors and visitors. If you still have questions after reading, feel free to reach out via our Contact page.
Ⓐ Access & Admission
A-1: Is the event held at Tokyo Big-Sight?
No, the event will not take place at Tokyo Big-Sight.
This year's venue is Ariake GYM-EX.
The nearest station is Yurikamome Line – Ariake Tennis-no-Mori Station.
A-2: Is there parking available at the venue?
No, there is no parking available for general visitors at the venue.
If you are coming by car, please use nearby coin-operated or public parking lots in the area.
A-3: How can I purchase an admission ticket?
We are currently preparing to offer advance ticket sales online.
Once the system is ready, we will make an announcement on the official website and our X (formerly Twitter) account.
Please note that JARL member discounts are planned to be available even for online ticket purchases.
A-4: How do I enter the venue?
We plan to use a QR code-based entry system.
You can present your QR code using your smartphone screen, app, or a printed copy—all are accepted.
This new system is being introduced to reduce long waiting lines caused by traditional paper tickets in previous years.
We appreciate your cooperation for a smoother admission experience.
A-5: Can I buy a ticket with cash(JPY) at the venue on the day of the event?
Yes, cash ticket counters will be available on the day of the event.
However, as we recommend advance purchase for smoother entry, the number of cash counters will be limited.
Please note that this may result in longer wait times or congestion at the venue.
We kindly encourage you to consider purchasing your ticket in advance whenever possible.
A-6: Is admission free for those under 22 years old?
Yes, admission is free for anyone under the age of 22.
Please note that age verification will be required at the entrance.
Be sure to bring a valid ID showing your age, such as a student ID, health insurance card, or driver's license.
A-7: I'm worried I won't be able to put the wristband on by myself.
Putting on the wristband may take a little practice, but please don’t hesitate to ask someone nearby for help if you have trouble.
We kindly ask all visitors to assist others who may need help with wristbands or other entry procedures. Let’s make it a friendly and cooperative event for everyone!
Ⓑ Venue & Facilities
B-1: When will the venue map be available?
The full venue map is scheduled to be released in August.
We are doing our best to make it available as early as possible, so please stay tuned.
B-2: Last time I was told not to move chairs from the rest area. Why is that?
Yes, all chairs and equipment provided at the venue must be used in their designated locations.
Please refrain from moving any venue furniture or fixtures without permission, including chairs.
Your understanding and cooperation are greatly appreciated to ensure safe and smooth event operations.
B-3: Can I eat or drink anywhere in the venue?
No, eating and drinking are only allowed in designated areas.
You may drink beverages in the following locations, as long as it does not disturb others:
- Rest areas “休憩スペース”
- Relaxation spots “休憩スポット”
- “Omoi-yari” (consideration) benches “おもいやりベンチ”
- Inside exhibitor booths with permission
Meals are only allowed in the rest areas near the food truck zone.
Eating or drinking outside of these designated areas is not permitted.
We appreciate your cooperation in keeping the venue clean and comfortable for all.
B-4: What are the “Relaxation Spots” and “Omoi-yari Benches”?
The “Relaxation Spots” and “Omoi-yari Benches” are small seating areas newly introduced in response to visitor feedback such as “I can’t find anywhere to sit” or “My destination booth is far away.”
These spaces are open to everyone, but please keep your stay brief and be considerate of others who may also need a rest.
Also, please do not move the provided chairs or benches from their original positions. Your cooperation helps keep the venue safe and welcoming for all.
Ⓒ Health & Safety
C-1: What should I do if I or someone nearby feels unwell?
If you feel unwell or notice someone who appears to be sick or in distress, please notify the nearest staff member immediately.
Our staff will provide guidance or assistance as needed.
Note:
- In urgent cases, do not attempt to move the person. Please ask someone nearby to inform a staff member.
- If an ambulance is required, the event organizers will handle the arrangement.
For your own safety and the well-being of others, please do not push yourself and report any issues promptly.
C-2: What if I urgently need to drink water due to heat?
While eating and drinking are generally restricted to designated areas inside the venue, in case of sudden heat or physical distress, please prioritize your health and hydrate without delay.
When doing so, please be mindful not to block walkways or interfere with exhibits or other visitors.
To prevent heatstroke and other health issues, it is perfectly acceptable to take necessary actions for your well-being.
C-3: What should I do if I find a suspicious object or substance?
If you discover a clearly suspicious object or unknown liquid inside the venue, do not touch it. Immediately move away from the area and inform the nearest staff member.
For everyone’s safety, our staff will assess the situation and take appropriate action.
C-4: What if I see someone acting suspiciously or dressed inappropriately?
If a person’s behavior, attire, or actions are clearly causing discomfort or concern to other visitors or exhibitors, the organizers may, at their discretion, speak to the individual and take appropriate action, which could include temporary removal from the venue or denial of entry.
Please note that such measures are taken objectively and fairly, with the goal of ensuring a safe and comfortable environment for all participants.
Ⓓ Courtesy & Security
D-1: A chair in the rest area is dirty. What should I do?
Please help us keep all shared facilities, including chairs, clean and pleasant for everyone.
After use, be sure to leave the area tidy and free of trash or stains.
If you notice a chair that is excessively dirty or damaged, please inform the nearest staff member.
Your cooperation is greatly appreciated!
D-2: Is smoking or drinking alcohol allowed?
No. Smoking and the consumption of alcoholic beverages are strictly prohibited anywhere inside the venue.
D-3: Can I bring in toxic, hazardous, or dangerous items?
No. The possession or bringing of toxic substances, hazardous materials, or any dangerous items is prohibited by law and venue regulations.
D-4: I lost my mobile phone or wallet. What should I do?
We’ve noticed that lost mobile phones, wallets, and other valuables are unfortunately quite common at the venue.
While rare, theft cannot be completely ruled out.
Please take full responsibility for managing your personal belongings at all times.
If you’re concerned, we recommend keeping valuables on your person or using a bag that can be securely closed or locked.
D-5: Can I operate a radio transceiver inside the venue?
Yes, but whether you are an exhibitor or a visitor, all radio operation must be done at the lowest possible output power.
Please follow these guidelines:
- If your transceiver allows percentage-based power settings, use 1%.
- If it has a High/Low setting, use Low.
- Keep output power under 1 watt whenever possible.
Also, please operate your equipment with consideration for others around you.
D-6: Am I allowed to take photos at the venue?
Yes, photography is allowed, but please follow proper etiquette:
- Be mindful not to capture individuals without their permission. If someone is unintentionally included in your photo and you plan to share it on social media, please edit the image appropriately—for example, by applying a mosaic blur, sticker, or filter to protect their privacy.
- When photographing exhibits or displays, always ask the exhibitor for permission first.
The organizers plan to provide signs with pictograms (such as “No Photography”) for exhibitors, but not all booths may be able to display them in time. Even if no sign is posted, please show consideration.
Let’s ensure a respectful and comfortable environment for both visitors and exhibitors by practicing good photography manners.
D-7: Can I throw away boxes or packaging materials for items I purchased?
Please take all trash and packing materials home with you.
Every year, leftover items such as cardboard boxes, packing supplies, and unwanted goods result in significant disposal costs for the organizers. To help us keep this event going, we kindly ask that all waste be taken home.
Never leave unwanted items or “junk” around the venue or in nearby areas.
Such behavior creates a serious burden on event staff and increases cleanup costs.
Your cooperation is essential to the smooth operation of the event.
Thank you for your understanding and support.
Ⓔ Accessibility
- Support and Information for Visitors with Disabilities.
E-1: Is the venue wheelchair accessible?
Yes, wheelchair users are welcome and can enter the venue without issue.
The venue layout features walkways that are generally at least 3 meters wide, allowing for smooth wheelchair movement throughout the event space.
A designated viewing area will be available for wheelchair users at the main stage. For the satellite stage, we plan to allow space near the side for easier access and visibility.
E-2: Does an accompanying person need a ticket?
No. One accompanying person may enter free of charge when assisting a visitor with a disability.
Please note that we kindly ask for the presentation of a Disability Certificate (Shōgai-sha Techō) at the entrance.
Be sure to bring it with you on the day of the event.
Ⓝ Other
N-1: I understand the move to digital systems, but I hope analog options can remain available.
We understand and appreciate your sentiment.
However, there have been several cases in the past where analog-based procedures were misused, leading to losses due to the exploitation of goodwill and trust.
To prevent such issues, we have decided to move forward with digitizing many of our procedures and have also revised some of our operational rules.
We believe that digitalization not only helps prevent fraud, but also improves efficiency and clarity, contributing to a smoother experience for everyone.
We sincerely apologize for any inconvenience and greatly appreciate your understanding and cooperation.